Purchase Dell laptops that will let you do more for less there’s no need to wait for Dell sales when you can find a Dell deal any time of year by shopping refurbished. Visually and diagnostically inspected to ensure only the best quality items are being sold, you can be confident knowing that you are getting like-new products despite the super-low Dell outlet price tag. I would like a manager to call me back asap.Shop a little differently and browse through Dell refurbished laptops, tablets, and more for high-performing technology at a fraction of the original cost. This is not the service we expect from Dell and I do believe Dell is better than this. Unfortunately this could not take place and had now rolled over in this problem as well. The key board is not working properly and the mouse not working properly, which was reported back in November of 2019 and a service tech was coming to fix it however we had to reschedule. This is manufactures defect no accidental damage. My computer screen is detached from its base with falling down or bumping anything. My computer is not allowed to leave my site due to client data that is it. Kanika refused and said that she would not let me speak to a supervisor or manager and that I am can only send my system in for service even though I paid extra for 2nd day service on site. I spoke with Kanika from service today 23 Jun to ask about the service that I have been waiting for and asked to speak to a manager. I did call back again and no return call was ever received. Sreenath S sent me an email stating that I should call them back with 24 hours or they would close the case. I called them back and was waiting for a call back and left a message to call back me in the morning after 10am.
I missed a call from the manager at 10pm and 1210 am.
I called the Dell service department and spoke with Neha Bajiraokar on to have my laptop serviced. I have paid extra for onsite 2nd service due to my business laptop housing secured financial data. I have been requesting service for my laptop for a few months.
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